Terms & Conditions

Using this website

By placing an order with AJ Trinkets, you agree to these terms and to the policies linked throughout the storefront. Please review them before purchasing, especially for personalised or made-to-order pieces.

Product details

Each piece is handmade, so small differences in bead tone, spacing, and finishing are part of the design process. Product images are representative, but slight variations can happen between batches.

Personalised orders

If you request names, initials, dates, or custom wording, please check your spelling before checkout. Personalised items may take longer to prepare and may not be eligible for change-of-mind returns once production has started.

Pricing and payment

Prices shown on the site are the prices charged at checkout unless an obvious error has been made. Payments are processed securely through AJ Trinkets checkout partners.

Dispatch and delivery

Dispatch timelines can vary depending on order volume, launches, holidays, and the level of customisation involved. Delivery estimates are guides rather than guarantees once a parcel has been handed to the carrier.

Returns and order issues

If something arrives damaged, incorrect, or incomplete, contact AJ Trinkets as soon as possible with your order details and clear photos where relevant. Return and exchange decisions may differ for personalised items.

Storefront updates

AJ Trinkets may update products, pricing, policies, or these terms at any time. The latest published version on this page is the version that applies to current use of the site.